Shipping Policy
Thank you for shopping with us. Please review our shipping policy below.
Order Processing
All orders will be processed and shipped within 2 business days after payment has been successfully confirmed. Business days are Monday through Friday, excluding weekends and public holidays.
Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times vary depending on the destination, shipping method, and local courier service. Please note that the delivery time is calculated from the date the order is shipped, not from the date the order is placed.
Delivery delays may occur due to severe weather, public holidays, customs clearance, courier delays, or other circumstances beyond our control.
Order Tracking
Once your order has been shipped, tracking information will be provided when available. Please allow some time for the tracking information to be updated by the courier.
Shipping Address
Customers are responsible for providing a complete and accurate shipping address. Please check your shipping details carefully before submitting your order.
Once an order has been shipped, we may not be able to change the shipping address. We are not responsible for delivery failures or additional shipping costs caused by incorrect or incomplete address information.
Lost, Delayed, or Damaged Packages
If your package is significantly delayed, lost, or damaged during delivery, please contact us with your order number and relevant photos or information. We will assist you in contacting the courier and resolving the issue.
Contact Us
For any questions regarding your order or shipment, please contact our customer service team through the contact information provided on our website.
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